Ethics & Compliance

Ethics & Compliance

Ethics & Compliance Initiative

Coca-Cola Bottlers Japan Holding Group has established the “Code of Business Conduct & Ethics” as the set of guiding principles to help each of our employees perform his / her duties rightfully and promote the nurturing of a corporate culture that places emphasis on ethics and compliance in order to fulfill our corporate social responsibilities and continue developing as a sustainable company along with society.

Code of Business Conduct & Ethics

The Code of Business Conduct & Ethics requires our employees to comply with laws and regulations, the company rules and disciplines in workplace, take right action with honesty and integrity, consider before taking action and seek advice if they meet any hesitation to judgement or concern.

CCBJH Group Code of Business Conduct & Ethics (PDF/199KB)
CCBJH Group Anti-Bribery Policy (PDF/181KB)

Ethics & Compliance Committee

The Ethics & Compliance Committee serves as the mainstay to foster a corporate culture that places emphasis on ethics and compliance, and raise the employees’ awareness on the importance of holding a strong ethics and compliance mindset by engaging in various activities that range widely from conducting educational activities, operating a hotline for employees seeking for consultation, to developing and implementing effective measures to prevent the recurrence of incidents caused by unethical behaviors or illegal acts, among others.

Ethics & Compliance Hotline

Coca-Cola Bottlers Japan Holding Group has established internal Ethics & Compliance Hotline which accepts contact directly by the dedicated e-mail or phone. The Ethics & Compliance hotlines cope with on the matters that violate or could violate against laws and regulations and ethics and business conduct.
The contact information of the hotlines is well-informed through various methods such as Ethics & Compliance newsletters and intranet.

CCBJH Group AI Ethics Regulations

To promote the responsible use of artificial intelligence (AI), the CCBJH Group has established the CCBJH Group AI Ethics Regulations.
The purpose of these CCBJH Group AI Ethics Regulations, in conjunction with , is to set forth basic matters to be observed by the CCBJH Group on the appropriate use of AI, including ethical considerations for human rights and other aspects.
In addition, the CCBJH Group provides employee training and awareness programs to enhance understanding of the risks and limitations associated with the use of AI.

Coca-Cola Bottlers Japan Holdings Group AI Ethics Regulations (PDF/165KB)

Human Rights Policy

We, Coca-Cola Bottlers Japan Holdings Group (hereinafter referred to as "the Group"), comply with international human rights principles aimed at promoting and protecting human rights, including the United Nations' "Universal Declaration of Human Rights" and the International Labour Organization's (ILO) "Declaration on Fundamental Principles and Rights at Work." Along with this, we establish the following Human Rights Policy and thoroughly ensure respect for human rights to resolve various human rights issues, including integration issues in Japan, and to establish respect for human rights in our workplaces.

  1. Respect for Human Rights

    The Group respects human rights. Respect for human rights is a core value for the Group, and our purpose is to help people increasingly enjoy their human rights in the communities where the Group operates.
    This policy applies to the Group, entities owned by the Group, entities in which the Group holds a majority stake, and facilities managed by the Group.
    We will build human rights due diligence to identify, prevent, and mitigate risks related to human rights for business partners in the Group's operations and value chain. If it is found that the Group's business activities cause actual or potential negative impacts on human rights, we will endeavor to prevent and mitigate them fairly and justly. If the Group's business activities are involved in causing negative impacts directly or through relationships with third parties, we will strive to remedy it or cooperate appropriately through proper procedures and work to prevent recurrence.

  2. Community and Stakeholder Engagement

    We recognize our impact on the communities where we conduct business activities.
    In conducting business activities, we collaborate with local stakeholders to listen to and learn from their opinions and reflect them in our business operations.
    We will strive to engage in dialogue with stakeholders regarding human rights issues related to our business as necessary.

  3. Diversity and Inclusion

    We value the diversity of the people we work with and the contributions they bring.
    We promote equal opportunity and maintain workplaces free from discrimination and harassment. We are committed to maintaining a work environment free from discrimination or harassment based on race, sex, color, nationality or social origin, religion, age, disability, sexual orientation, gender identity or expression, political opinion, or any other status protected by applicable law. Recruitment, employment, placement, training, compensation, and promotion within the Group are conducted based on merit, performance, skills, and experience.
    Regardless of personal characteristics or status, we do not tolerate any kind of disrespectful behavior, inappropriate behavior, unfair treatment, or retaliation. Harassment is unacceptable not only within the workplace but also outside the workplace.

  4. Freedom of Association and the Right to Collective Bargaining

    We respect our employees' right to form labor unions without fear of retaliation, intimidation, or harassment.
    We also strive to maintain constructive dialogue with labor unions and negotiate in good faith.

  5. Workplace Security

    We are committed to maintaining a workplace free from violence, harassment, intimidation, and other dangerous or disruptive conditions caused by internal or external threats. We implement security measures for employees as necessary and strive to protect their privacy and respect their dignity.

  6. Prohibition of Forced Labor

    We prohibit the use of all forms of forced labor.

  7. Prohibition of Child Labor

    In accordance with applicable laws and regulations, we prohibit the employment of individuals under the age of 18 for duties that require hazardous work.

  8. Labor Conditions

    We operate our business in compliance with applicable laws and regulations regarding wages, working hours, overtime work, and benefits.

  9. Healthy Living

    We strive to provide transparent information on nutrition and a wide range of beverage options, enabling consumers to make informed choices aligned with a healthy lifestyle.

  10. Guidance and Reporting for Employees

    We foster a workplace environment where open and honest communication among all employees is valued. We are committed to complying with applicable labor and employment laws.
    If you believe there is a conflict between the language of this policy and applicable laws, customs, or practices, or if you have questions or concerns regarding this policy or become aware of actions that may violate it, please contact your supervisor, the HR department, or internal/external ethics and compliance hotlines. In such cases, every effort will be made to maintain strict confidentiality. No retaliatory measures against employees will be tolerated for expressing concerns based on this policy. We will investigate and respond to employees' concerns appropriately and take corrective actions if violations have occurred.
    The Human Rights Policy is linked to the Group's Ethics and Code of Conduct.

  11. Scope of Application

    This policy applies to all directors, officers, and employees of the Group. In addition, Sections 3, 5, 6, and 7 require business partners who work with us to comply with this policy.

  12. Addendum

    This policy is revised and implemented effective from November 1, 2020.